If you’re looking for millennial talent, it’s going to cost you. One of the biggest trends in 2020, and likely in 2021, will be the high cost of attracting and retaining talent. The job itself and the skills needed aren’t even the issues anymore—it’s expensive to find, train, and retain top talent whether you’re in IT or hospitality.

COVID-19 has touched all areas of our business and personal lives. Long after the virus has dissipated, organizations will continue to feel the effects. One of the industries hit the hardest has been the hospitality field, with travel and tourism declining and the shift away from eating out into new delivery models. How will these trends continue to affect us in the coming years even after COVID-19 is nothing but a bad memory?