COVID-19 has touched all areas of our business and personal lives. Long after the virus has dissipated, organizations will continue to feel the effects. One of the industries hit the hardest has been the hospitality field, with travel and tourism declining and the shift away from eating out into new delivery models. How will these trends continue to affect us in the coming years even after COVID-19 is nothing but a bad memory?

The hospitality industry weathered some storms in 2020, but the New Year looks bright for the industry to bounce back.  Travel Weekly says “all sectors are seeing some recovery,” from the early days of the pandemic last year. In preparation for increased hiring in 2021, let’s look at some of the skills hiring managers are looking for in hospitality candidates this year.