Are You Using Customer Data to Improve Their Experience?
In any industry, striving for customer loyalty is central. And earning that loyalty depends strongly on the customer experience. For hotels, resorts and other businesses in the hospitality sector, delivering exceptional customer experiences is essential to earning repeat patronage, personal referrals and word-of-mouth marketing.
Is Blockchain Influencing Your Hotel?
Blockchain is a term that’s thrown around a lot these days, usually in articles about how this new technology is poised to revolutionize a particular industry. Well, here’s another one. Blockchain technology offers great potential to improve transparency, security, trust, convenience, and operations in the hospitality and travel industries, to the benefit of hotels and other companies as well as their consumers.
|